For the last year or so all new arrivals have been welcomed by helpers and assisted with registration. They are accompanied to their accommodation and their special requirements (medical, personal, family) taken into account. Urgent cases are, if necessary, treated by helpers or professional services. In this way refugees can enjoy the first benefits of our support. Following their inclusion in the Rheinbach population, they can meet the helpers and fellow refugees weekly in Café International.
Sometimes it is necessary to accompany refugees to the social administration. Before you do so you should contact the responsible helpers, since there special requirements when dealing with the town administration.